Understand equipment status and faults

How to use it

1. Read the source label first: reported provider data, no provider linked, or simulated sample. A sample connection is never a real Connected status.
2. Not connected means there is no active mapping; Setup required and Authorization expired need connection review. Monitoring paused stops collection without deleting retained history.
3. Connected — receiving reported data requires current timestamped evidence. Connected — data delayed or unavailable is not an indication that equipment is healthy. Device-reported offline requires a current explicit connectivity observation.
4. Reading freshness is separate from account sync. Old or delayed observations remain cached evidence; missing, invalid and future-dated values are unknown. A successful account request alone cannot make old readings current.
5. Provider-reported faults use explicit returned fault evidence. No health evidence and Unknown are not all-clear states. Preview faults are fictional and never create genuine alerts.
6. Existing sustained threshold rules are homeowner/ResiArk-configured review rules, not manufacturer safety thresholds unless supported source evidence says so. Configure delivery separately with opt-in and operator support; merely viewing a fault never sends an alert.